Shipping
Policy
Last updated: [July 15th, 2025]
Thank you for shopping with Joy Guru! Below is important information regarding our shipping process.
1. Shipping Rates
Shipping costs depend on the delivery destination and the quantity of items you purchase.
To check your exact shipping fee:
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Add your desired items to the shopping cart
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Proceed to checkout
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Enter your shipping address
The accurate shipping cost will be automatically calculated and displayed in your total before payment.
2. Shipping Locations
Shipping costs depend on the delivery destination and the quantity of items you purchase.
To check your exact shipping fee:
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Add your desired items to the shopping cart
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Proceed to checkout
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Enter your shipping address
The accurate shipping cost will be automatically calculated and displayed in your total before payment.
3. Order Processing & Delivery Time
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Production & Handling Time: 1–3 business days after your purchase
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Standard Transit Time: 5–10 business days (after dispatch)
Please note that production time may vary slightly during peak seasons or for high-demand products.
4. Multiple Shipping Addresses
We do not support splitting a single order across multiple shipping addresses.
If you wish to send items to different locations, please place separate orders.
5. PO Boxes / APO / FPO Addresses
Whether we can deliver to PO boxes or military APO/FPO addresses depends on the specific carrier assigned to your product.
We will confirm your shipping details before dispatch.
If your address is undeliverable, we’ll contact you promptly to arrange a refund.
6. Duties & Taxes
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All orders are shipped from within the United States.
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Sales tax is calculated automatically at checkout, where applicable.
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For shipments outside the US (if applicable in future), orders would be shipped DDU (Delivered Duty Unpaid) — meaning any VAT, duties, or customs fees would be the responsibility of the recipient.
7. Order Issues or Questions?
If you have any questions about your shipment, or encounter delivery issues, please contact us at:
Email: joysguruonline@gmail.com
Thank you for choosing Joy Guru.
We’re committed to ensuring your order arrives safely and on time!